The Effective Public Manager

Author: Steven Cohen
Publisher: John Wiley & Sons
ISBN: 1118555937
Size: 72.33 MB
Format: PDF, ePub
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Revised and updated, this important resource offers highly–accessible coverage of the fundamentals of leading and managing public organizations. All of the key areas of the field are covered and thoughtfully explored through the strategic use of new case studies and real–world examples that are based on recent developments in the sector. The book′s new material addresses emerging trends including; the influence of social and mobile technology on management, multi–sectoral public service delivery, innovation and cross–sector collaboration, environmental sustainability, national security and current thinking regarding accountability, transparency and crisis communication.

The New Effective Public Manager

Author: Steven Cohen
Publisher: Jossey-Bass
ISBN: 9780787900878
Size: 70.10 MB
Format: PDF, ePub, Mobi
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In recent years, new demands have surfaced in the arena of public management: The crisis of confidence in public management. Total quality management. Budget cutbacks. The reinvention movement. This updated and expanded edition of The Effective Public Manager shows managers how to meet the new challenges of public management head-on rather than simply working around the constraints of government.In The New Effective Public Manager, Steven Cohen and William Eimicke provide expert guidance for today's public manager who aspires to tackle the problems of managing public institutions in a proactive, aggressive way— and so become the kind of manager who is able to shape events rather than be shaped by them. The authors examine the range of typical problems that a manager faces in directing a public agency's internal operations as well as in dealing with the outside world. They provide comprehensive guidance on every phase of managing public agencies, including specific strategies for successful personnel management, improved information flow, more effective budgeting, increased productivity, and optimal long-range planning. And they offer the public manager advice on how to build and maintain a professional reputation and advance in the government hierarchy. This revised and expanded edition will benefit both public management practitioners and students of public administration and management. Information new to this edition includes: The response to the crisis in management as reflected in ideas and recommendations generated from the Volker, Winter, and Gore commission reports. The effectiveness of the reinvention and reengineering movements in public management. Applying hands-on,real-world tested total quality management techniques to the public sector. And much more.

The Federal Management Playbook

Author: Ira Goldstein
Publisher: Georgetown University Press
ISBN: 1626163723
Size: 27.40 MB
Format: PDF, Kindle
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In "The Federal Management Playbook," Goldstein draws on his decades of experience as a consulting executive and federal government executive to coach how to effectively motivate government employees, pick the right technologies, communicate and negotiate with powerful stakeholders, manage risks, get value from contractors, foster innovation, and more. Additional tips describe how career civil servants and political appointees can get the most from one another, advise consultants on providing value to government, and help everyone better manage ever-present oversight. This book is a must-read for anyone working in the federal realm and for students who aspire to public service.

The 21st Century Public Manager

Author: Zeger van der Wal
Publisher: Macmillan International Higher Education
ISBN: 1137507446
Size: 37.10 MB
Format: PDF, Mobi
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Truly global in scope and ambition, the 21st Century Public Manager addresses key trends, challenges, and opportunities facing public managers across contexts and regimes. This accessible textbook aims to inspire public managers in rethinking their roles, skills, and values as they enter a VUCA world—one characterized by volatility, uncertainty, complexity, and ambiguity. It is written for aspiring and current public managers in graduate schools and executive education programs.

Unlocking Public Value

Author: Martin Cole
Publisher: John Wiley & Sons
ISBN: 0470054522
Size: 30.27 MB
Format: PDF, ePub
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A new approach to understanding and improving performance and public value This book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations-with a practical framework that can be used to define outcomes and manage trade-offs in public service delivery. Martin Cole (Hartford, CT) is Group Chief Executive of Accenture's Government Operating Group. Greg Parston (London, UK) is Executive Director of the Accenture Institute for Public Service Value.

Sustainability Policy

Author: Steven Cohen
Publisher: John Wiley & Sons
ISBN: 1118916379
Size: 70.37 MB
Format: PDF, Kindle
View: 7640
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A complete guide to sustainability policy at the federal, state, and local levels Sustainability Policy: Hastening the Transition to a Cleaner Economy is a fundamental guide for public sector professionals new to sustainability policy development, implementation, strategy, and practice. Featuring detailed cases highlighting innovative sustainability initiatives, this book explores the elements that constitute effective policy, and the factors that can help or hinder implementation and adoption. Readers gain insight into policies in effect at the federal, state, and local levels, in the areas of water, energy, material use, and waste management, and the reasons why local policies are often the most innovative and successful. Discussion surrounding monitoring and measurement addresses the lack of standardization, as well as the government's critical role in leading the field toward generally accepted sustainability metrics, while outlining the reasons why certain policies are more feasible than others. This book is an introductory resource, written in non-technical language, and organized in a coherent manner that establishes foundational knowledge before introducing more complex issues. Even readers with little background in sustainability will gain insight into the current state of the field and the issues at hand. Understand sustainability in public and private enterprises, including the role of government and public policy Learn the current standing federal, state, and local policies surrounding sustainability Discover what makes an effective sustainability policy, including measurement and evaluation metrics Explore the politics and future of sustainability, and the barriers to change Sustainability is a hot topic in both the public and private sector, with vocal advocates on both sides of every issue, so developing effective policy is crucial. For public sector professionals entering the sustainability field, Introduction to Sustainability Policy & Management is a valuable resource.

The Collaborative Public Manager

Author: Rosemary O'Leary
Publisher: Georgetown University Press
ISBN: 1589015843
Size: 80.48 MB
Format: PDF
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Today’s public managers not only have to function as leaders within their agencies, they must also establish and coordinate multi-organizational networks of other public agencies, private contractors, and the public. This important transformation has been the subject of an explosion of research in recent years. The Collaborative Public Manager brings together original contributions by some of today’s top public management and public policy scholars who address cutting-edge issues that affect government managers worldwide. State-of-the-art empirical research reveals why and how public managers collaborate and how they motivate others to do the same. Examining tough issues such as organizational design and performance, resource sharing, and contracting, the contributors draw lessons from real-life situations as they provide tools to meet the challenges of managing conflict within interorganizational, interpersonal networks. This book pushes scholars, students, and professionals to rethink what they know about collaborative public management—and to strive harder to achieve its full potential.

High Performance Government

Author: Robert Klitgaard
Publisher: Rand Corporation
ISBN: 0833040677
Size: 68.50 MB
Format: PDF, Kindle
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In 2003, the National Commission on the Public Service, chaired by Paul Volcker, issued a report detailing problems within the federal government today and recommending changes in its organization, leadership, and operations. This book suggests practical ways to implement the recommendations and defines a research agenda for the future. Thirteen essays address the primary problem areas identified by the Volcker Commission, and the commission report itself is included.

Public Participation For 21st Century Democracy

Author: Tina Nabatchi
Publisher: John Wiley & Sons
ISBN: 1118688406
Size: 73.39 MB
Format: PDF, Kindle
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A comprehensive text on the theory and practice of participatorygovernance Written by two leaders in the field of participatory governance,Introduction to Public Participation explores the theory andpractice of citizen participation in decision-making andproblem-solving in government. The book examines the values andguiding principles that have emerged from the practice of publicparticipation in the 21st Century. It offers clear explanations forthe fundamental rationales behind participation and clarifiestraditional models for participation, including more recentcutting-edge models that have emerged for both face-to-face andonline participation. The book is filled with illustrative examples throughout andcontains detailed case analyses. This important text puts thespotlight on the need for cross-sector, long-term civic engagementplanning, and provides guidance for future leaders who aredetermined to improve the ways that democracies function. Helps students and practitioners understand the theory behindand practice of participatory governance Contains a wealth of detailed case studies that explore theapplication of public participation Covers vital issues such as immigration, race, and difference;public finance, poverty, and economic development; land use and theenvironment; public safety and public health; and schools andeducation Accompanying instructor resources include; case studies andresearch from, discussion questions, sampleassignments, and classroom activities